Right from a Diana Ross concert, Jake Whitehall gig, and Celine Dion show to the Trampoline & Tumbling National Age Group Finals, youre in for great entertainment! Wolverhampton Station has step free access to all platforms and an accessible shuttle bus from the station to the venue. You can also pay for your parking online using your mobile phone here. Alternative travel routes can be found here: Cross the road and continue up Pinfold Street to Victoria Square. These are located on: Concourse level 1, opposite Block 2 (next to the medical centre) Concourse level 2, The Arena may be open on the weekend for special events. Also, just a heads up, searches will be carried out throughout the day and evening on all our sites, so be cooperative if one of the teams ask. If you bought through The Ticket Factory, you can view their ticket terms and conditions on their website. Please note, the box office is not open on non-show days. There is no refrigeration on site so please make sure that you package your medication appropriately for the duration of your visit; we suggest bringing a small cool bag for any medication which needs to be kept cool. All spectators are subject to bag searches and any unmarked/unpackaged medication will be confiscated. All unisex toilets are controlled by a RADAR key. 4pm. Please be aware that pyrotechnics, strobe lighting and special effects may be used at this event. By entering your details you will be indicating your consent for The NEC Group to send you e-mails about events which we think you may be interested in. The venue, For all other queries please contact NEC Safety, Health & Environment on, items are not permitted to be brought into the venue. Both stations have step free access to all platforms. We understand that screaming, shouting and singing your heart out is thirsty work. Tip:Also follow uson Facebook and Twitter and we'll post when tickets are available. In addition, extensive covert security measures are also in place, so whilst you may not see all operational security activity, you should be assured that activity is on-going, often behind the scenes.We work in partnership with West Midlands Police, who often deploy a variety of resources to work alongside our teams. We welcome all feedback and if you would like to contact us about a recent experience at the Arena, please email us at [emailprotected], Utilita Arena Birmingham strives to make your visit as enjoyable as possible, however if you do encounter a problem please return to Customer Services at the Box Office immediately and they will offer every assistance possible. Please let us know at the point of booking your tickets if you require your assistance dog to attend. A restricted view means there may be something obstructing your view of the event. Additional accessible services will be operating from key transport hubs to venues, the pick-up and drop off locations are still being determined and will be updated here once confirmed. In a majority of cases tickets cannot be refunded or exchanged after purchase. Facility Fee Please note, prohibited items vary on a show-to-show basis; please refer to your ticket terms and conditions for any items that are not allowed into the venue. Information on pick up locations and timings available in 'Catch a Games Shuttle Bus'. Due to industrial action across the rail network, services are likely to be severely disrupted. These times are subject to change but you can find the latest times on your specific event page. Arena Birmingham, King Edwards Road, Birmingham, Birmingham, B1 2AA, Venue Information Just call customer services run by our friends at The Ticket Factory- and they will be able to help you on 0844 338 0338. How do I collect my tickets from the box office? newspapers. By entering your details you will be indicating your consent for The NEC Group to send you e-mails about events which we think you may be interested in. However, we would recommend Coventry Station for accessible travel as there will be accessible shuttle buses operating between the station and the venue. This will not run on Marathon day (Saturday 30 July), when there will be an accessible shuttle from Smallbrook Queensway (adjacent to Birmingham New Street Station) to the venue. Perry Barr Station has step free access to all platforms. More information on parking including how to pre book can be found here. Class 2 mobility scooters with 3 or 4 wheels will be accepted provided they are no more than 600mm wide and 1000mm long, with a turning radius not exceeding 1200mm. Getting Here Utilita Arena Birmingham Car Parking These include: Liverpool, Manchester, Bradford, Leeds, Derby, Nottingham, Leicester, Cambridge, Luton, London, London Heathrow, Oxford, Cheltenham, Bristol, Cardiff, Herford and Shrewsbury. We often don't receive the actual performance times until closer to the event. 14yrs and over can come into the building on their own with a valid ticket). For more information about the companies within The NEC Group and how we use your information, please see our Privacy Policy. Parking Information With a wide choice of dishes and cheeky beverages to choose from, its the perfect way to kick off your night. Doors Open: If youve travelled by coach to Digbeth coach station, the Arena is a 30-minute walk or a short taxi ride. See is a trademark of SEE GROUP LIMITED. You may be able to also go to the box office with your confirmation details, and ID for the box office staff to be able to assist you. Gymnastics - Rhythmic. For more information about the companies within The NEC Group and how we use your information, please see our Privacy Policy. On certain show days, the box office may be open earlier or later dependant on the nature of the event. **Sutton Park: due to the field of play, the accessible shuttle will drop spectators 750m from the venue entrance. Fans will be allowed entry as long as the Kirpan does not exceed the stipulated size of 4 inches, is worn alongside at least one other Article of Faith and concealed underneath clothes. The arena operates a radio frequency analogue hearing system which covers 100% of the arena. We understand that many fans are keen to arrive early, but please note that we dont encourage any form of queueing prior to doors opening. Baby changing facilities are located in every female and male toilet around the venue. What Are the Covid Restrictions at Utilita Arena Birmingham? 4pm. Website: https://www.utilitaarenabham.co.uk/, Phone Numbers:Pre sale tickets: +44 121 780 4141Customer Service: +44 844 338 0333. Please enter your email address below and we'll send you an alert if any more tickets do become available. Instagram Please check the venue website for event specific restrictions. Should you require a private area for personal care (eg. 14yrs and over can come into the building on their own with a valid ticket). Enter your starting location, and start typing the name of your Games Venue, select your Games session. Age Restrictions In the interests of safety and security, a search will take place. 4pm. Birmingham New Street Station: Birmingham New Street station has step free access to all platforms and an assisted travel lounge. But soon after opening, it also started hosting entertainment events for families too. Crowd surfing may result in ejection from the venue without a refund. We appreciate tickets are sometimes bought as gifts (after all, tickets are the best gift you can give). However, if you booked through our official box office, The Ticket Factory, you can see which block you are in as you book. WebUtilita Arena Birmingham has ample on-site public car park spaces across our car parks: North, South and West. Alternative travel routes can be found here *Due to industrial action across the rail network, services are likely to be severely disrupted. Whether your grabbing a quick burger or buying a round of drinks for your mates, we want to make this as quick as possible for you. Weightlifting. The Arena has fully accessible, unisex toilets and changing rooms along with basic medical facilities and mental health first-aid. The Utilita Arena was initially an indoor sporting venue called the National Indoor Arena. The wheelchair icon shows the location of blue badge parking locations, please be aware that these are limited and need to be pre-booked. Please note: The metro will not operate through Birmingham City Centre on Marathon Day (30 July). The bicycle icon shows the locations where West Midlands Cycle Hire docking stations are available. Utilita Arena Birmingham's Show Lounge offers an exclusive seating area with the added bonus of a bar. Facebook: https://www.facebook.com/UtilitaArenaBirmingham/ For further information, check out Amplify's, Modern Slavery Act Transparency Statement, Event announcements, presales & competitions. Yes, theres free, open WiFi at the Arena when you arrive just search for the venue network and log on! WebWe know how important the overall event experience is to you lovely fans. Please refer to the Games Journey Planner or direct on the booking portal: parkthecarhere.com/birmingham2022 for the availability of these park and ride sites and further specific information relating to travel to your event. Walking frames or rollators are not permitted in seating areas due to safety reasons in a potential evacuation situation. The arena has stand-alone unisex accessible toilets. For information regarding the availability of park and ride and park and walk sites at specific venues and events, please check the Games website booking portal Spectator Parking for Birmingham 2022 (parkthecarhere.com). We have comprehensive and integrated overt security measures in place including; tailored venue search operations, strategically placed security personnel, multi-purpose dog response teams and intelligence led CCTV monitoring. For further information, check out Amplify'sBrochureor visit the Amplifywebsite. Generally, we discourage people from bringing large posters and banners to events as they can restrict the view of people sitting behind you. After the event there will be a 2030-minute vehicle hold to the north of the venue where no vehicles can be loaded / leave the venue due to the volume of spectators exiting and therefore spectators using the accessible shuttle bus from the north will asked to remain in their seats until just before the vehicle hold is lifted and will then be able to access the shuttle buses and return to Coventry Station. I have lost an item of belongings at the venue. To help speed things up, enable a contactless entry and to ensure your safety, wed really prefer if you didnt bring a bag to our venue. Were afraid video cameras, audio equipment, iPads and tablets are also on the no-no list. An accessible shuttle bus will run from the station to the venue. If visitors would like to smoke or vape, there are dedicated areas for this inside the main walls of the Arena. It is accepted that at most concerts the audience will stand throughout the main artistes performance, and this is also stated on your ticket if you buy through our official box office, The Ticket Factory. Unfortunately you will not be able to remain in the wheelchair for the duration of the event. For route planning please use: www.arenabham.co.uk/your-visit/getting-here Box Office Information You'll find the Arena On some days there may be no services and on other days there may be significant disruption. On marathon day only (Saturday 30 July), an accessible shuttle bus will run from Smallbrook Queensway (adjacent to Birmingham New Street) to the venue. Dont worry, weve got you covered. Introducing Premier Lounge - the brand new, exclusive contemporary lounge bar at Utilita Arena Birmingham. Loan wheelchairs will be available for people who may require additional assistance. We therefore suggest that you keep your personal belongings to a bare minimum, as we cannot accept responsibility for items brought onto the premises. The venuereservethe right to evict those conductingunauthorisedleafleting from the premises. The security search process is a condition of entry. Utilita. Occasionally, meet and greet passes are won as competition prizes or offered as part of VIP tickets. You must only bring one bag that is no larger than 21cm x 30cm x 19cm thats the size of an A4 sheet of paper. Where can I find information about Covid-19? WebHospitality Entrances A and B. Utilita Arena Birmingham, King Edwards Road, Birmingham, West Midlands, B1 2AA. Journey time 15-20 minutes Leave New Street Station via the Victoria Square Exit. Please note that we do not allow leafleting outside of Utilita Arena Birmingham or in our car parks. You'll find the Arena Birmingham box office located on the Arena Floor level to the right of Entrance E. This is accessible from both the north & south car parks. Michael Bubl was the first to perform at the newly opened Barclaycard Arena on 2nd December 2014. If you would like to write to an artiste performing at Utilita Arena Birmingham, you can do so care of the venue and we will pass it on to the Tour Manager on the day of the show. Don't worry, when using card or contactless there are no additional charges. If we are aware of any tickets sold by our official box office, The Ticket Factory, that have made their way to a secondary site other than Twickets their partner ethical secondary ticket re-seller - and can trace them back to us, we will take steps to cancel them. charles payne model portfolio alert service, Exchanged after purchase perfect way to kick off your night and over can come the... This inside the main walls of the event iPads and tablets are also on the nature of the when... ( 30 July ) including how to pre book can be found here can not be able remain. 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